PRIVACY POLICY
Mr & Mrs Simons Ltd is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how Mr & Mrs Simons Ltd handles data which identifies you.
ABOUT US
Mr & Mrs Simons Ltd is the trading name of whose registered number is 03014755 and registered office is 17 Dobree Avenue, London, NW10 2AD (“We/Us/ Our”)
We are committed to protecting your privacy. This Privacy Policy forms part of our legal information and sets out how we handle data which identifies you. If you have any queries concerning your personal information, please contact us at info@mrandmrssimons.com.
DATA PROTECTION INFORMATION
We are a registered controller under the General Data Protection Regulation and Data Protection Act 2018 and any information you supply will be treated in accordance with that Act. You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.ico.gov.uk
INFORMATION GATHERED AND ITS USE
The lawful basis Mr and Mrs Simons Ltd will rely on for the processing any Data is consent. You can withdraw your consent for us to process your Data at any time.
Any Data you submit will be retained by Mr and Mrs Simons Ltd for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months. Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliate property maintenance providers. All Data is stored securely in accordance with the principles of the General Data Protection Regulation and Data Protection Act 2018. For more details on security, see Clause 9 below. Any or all of the above Data will be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data will be used by us for the following reasons:
i. internal record keeping;
ii. improvement of our products / services;
iii. transmission by email of promotional materials that may be of interest to you;
iv. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
We may contact you by post, email, telephone or SMS for these purposes. If you do not want to receive such communication you can opt-out during registration, by emailing us at info@mrandmrssimons.com or by following the unsubscribe instructions on the email. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
ON REGISTRATION
Where you register with us providing your name, address, email address and other contact details via telephone call, email, website, property portal or online form you provide your name, address, email address and other contact details and they are available to you, most of which are capable of being amended by you through the website.
SITE MONITORING
When you use the site we anonymously record the details of the pages you look at but this data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enable us to improve the service we provide. This information is only used by us and is not passed to any other party.
PLACE OF PROCESSING
The personal information held by us is held on and processed by computers situated in the United Kingdom.
SECURITY
We have security measures in place to protect our customers database and access to this database is restricted internally. However, it remains your responsibility to protect against unauthorised access to your log in details. If you open more than one browser of the same type whilst using the website, remember to close down all browser windows when you finish.
If you share a computer with someone else or use a public Internet access then we advise you to delete the browsing history and log off the computer. This will help ensure any personal information stored temporarily in the computer’s memory is lost.
DISCLOSURE FOR LEGAL REASONS
We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.
LINKS TO THIRD PARTIES
Our site contains links to other sites namely Linkedin, Facebook and Twitter. We are not responsible for the privacy practices or the content of those websites. You should read the privacy policies of every website that collects data.
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy. (This needs to be linked to the new Cookie Policy page)
LOG FILES AND STATISTICS
We may use IP addresses, URL’s of requested resources, timestamps and HTTP user agents to analyse trends, administer the system and gather broad demographic information for aggregate use. In addition to this we may use third party services to monitor your use of our website, including Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics use cookies to help analyse how visitors use our site. The information generated by the cookie about the use of our web-site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our web-site, compiling reports on web site activity and providing other services relating to web-site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies be selecting the appropriate settings on your web browser, however, please note that if you do this you may not be able to make full use of our web-site. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
LEGAL INFORMATION AND YOUR AGREEMENT
Access by you to our web-site is confirmation that you have understood and agreed to be bound by all of these terms and conditions. This web-site is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only. This web-site is for information purposes only and its content is subject to change without notice.
Nothing on this web-site shall be deemed to constitute financial advice and in the event you wish to have any such advice, you should contact a financial advisor.
DISCLAIMER
Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this web-site or any other web-site to which it may be linked. We make not warranty that this web-site is free from errors, defects or viruses.
We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.
COPYRIGHT NOTICE
The entire contents of this web-site (except where applicable the crown copyright location maps) is our property and is subject to copy right with all rights reserved. You may download or print individual sections of the web-site for personal use only and information only provided that these properly indicate our copyright and other proprietary notices. Any use of anything else requires our approval at all times. You may not reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without including any photographer, design work, details, floorplans, CGIs without our prior written consent.
There is no guarantee that any e-mail you send will be received by us or that the confidentiality of that e-mail will be maintained during internet transmission.
REGULATORY
Mr & Mrs Simons Ltd whose registered number is 03014755 and registered office is 17 Dobree Avenue, London, NW10 2AD. We are members of The Property Ombudsman (TPO), there to protect your interests. We abide by the TPO Code of Conduct.
APPLICABLE LAW
Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
As the internet can be assessed worldwide, if you are visiting the site from outside the UK, your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers.
Mr & Mrs Simons Ltd
Privacy Policy
March 2018